Protecting The Poor: A Microinsurance CompendiumAcademic Foundation, 2008 - 654 pages |
Contents
Introduction | 1 |
The partneragent model 405 | 4 |
I | 12 |
Applying Prahalads Twelve Principles of Innovation for BOP Markets | 17 |
Risks and risk management in Malawi | 31 |
I | 45 |
The extension of social protection through microinsurance in Colombia | 56 |
Microinsurance products and services | 62 |
Selected examples of net income | 328 |
What doomed Confederation Life of Canada? | 329 |
Expense and claims rations for selected schemes | 331 |
Rating of microinsurance schemes An illustration | 334 |
and Zahid Qureshi | 336 |
Case studies that correspond to the cooperative network model | 337 |
Why cooperative insurance suits lowincome markets | 338 |
Insurance products offered by SACCO networks | 347 |
BRACs threetier approach to providing health services | 76 |
Stuart Rutherford | 94 |
CARDs foray into annuities | 98 |
Key issues in offering longterm savings and insurance | 103 |
Gloria Almeyda III | 111 |
Life insurance as an alternative to loan protection? | 115 |
CARD MBAs loan protection plus family funeral insurance | 117 |
Different benefit classes for minimummaximum premiums at Yasiru | 121 |
Market coverage of selected voluntary life insurance products | 122 |
Gabriele Ramm | 130 |
Shepherds Sugam Fund | 136 |
VimoSEWAs coverage and price in rupees | 138 |
Craig Churchill | 146 |
Lapses at Delta Life | 156 |
Benefits of LICs Janashree Bima Yojana | 160 |
Benefits from UIICs UniMicro insurance scheme | 162 |
Mass weddings | 163 |
UHC definition of family in Uganda | 164 |
Benefits of La Equidads Amparar microinsurance product | 166 |
Coinsurance and payment ceiling of health microinsurers | 170 |
Benefit amounts at CARD MBA | 172 |
Conclusions | 173 |
The experience of the South African Insurance Association | 182 |
UMSGFs threetiered marketing strategy | 184 |
Regional differences in Zambia | 186 |
Rolling admission versus annual campaign | 189 |
Marketing checklist for microinsurance managers | 195 |
customer service Michael J McCord Grzegorz Buczkowski | 197 |
Linking insurance premiums to loans | 198 |
Comparison of premium collection modes | 204 |
Flexible premium payments for funeral insurance in South Africa | 206 |
Paying premiums in milk at Yeshasvini | 208 |
Delta Life combining microcredit and microinsurance | 211 |
A case of insufficient documentation in Zambia | 222 |
Beneficiary frustration | 223 |
Requirements for an advance payment at Columna | 226 |
The many stops in claims settlement at Delta Life | 229 |
A sample of claims durations | 230 |
Efficiencies of informal insurance | 231 |
Claims adjustment and HIVAIDS | 232 |
Pricing problems | 239 |
Database design problems | 240 |
Experience of AssEF | 242 |
VimoSEWAs renewal rates | 243 |
VimoSEWAs claims processing | 244 |
Evolution of life mortality rate at VimoSEWA | 247 |
Claims experience of VimoSEWAs child benefit | 252 |
Actuarial reserves and capital defined | 255 |
Management risk illustrations | 260 |
Potential effect of investment mismatch on CARDs Provident Fund An illustration | 267 |
Richard Leftley | 270 |
How not to do it | 274 |
Criteria in the selection of microagents at TataAIG | 275 |
Frontline staff at CARD MBA | 276 |
TUW SKOKs outsourcing model | 277 |
Average monthly earnings for frontline staff US | 281 |
Commissions on longterm policies at ALMAO and TataAIG | 282 |
What is corporate governance? | 289 |
The four pillars of governance | 290 |
Responsibilities of the board of directors | 292 |
Trust is good but control is better | 297 |
Read the writing on the wall | 300 |
Taking the societal perspective | 309 |
Nonlife and life insurance loss prevention | 311 |
Promoting wellbeing | 312 |
VimoSEWA | 314 |
The Japanese experience | 316 |
Using insecticidetreated bed nets to reduce malariarelated claims | 317 |
Great value placed on insurance | 324 |
Improved service enhances retention at VimoSEWA India | 326 |
The mutual difference | 353 |
Selling an insurance concept in Ghana | 360 |
Partneragent premium collection checklist | 363 |
ASAs cost per policy | 367 |
ASAs profitloss per policy | 368 |
ASAs onagain offagain relationship with the partneragent model | 370 |
Advantages and disadvantages to the agent compared to selfinsuring | 373 |
Advantages and disadvantages for an insurer | 374 |
Advantages and disadvantages for lowincome policyholders | 375 |
Bénédicte Fonteneau and Bruno Galland | 378 |
Profiles of initiating organizations of MHOS | 381 |
A variety of membership profiles | 384 |
The target population of the rural MHOS | 385 |
A comparison of premiums and benefits for selected MHOS | 388 |
Union Technique de la Mutualité Malienne | 389 |
Coordination Régionale des Mutuelles de Santé de Thiès | 390 |
Some trends | 392 |
The power of collective action | 399 |
Nkoranza Community Health Insurance Plan | 412 |
Basic motivations and primary interest through the business process | 420 |
Richard Leftley and James Roth | 424 |
Zambuko Trust Zimbabwe | 427 |
VimoSEWAs claims committee | 429 |
Doubell Chamberlain | 439 |
HTG funeral insurance product | 446 |
Retailers and rural areas | 447 |
AFLCIOs Union Privilege Scheme | 448 |
Does selfinsurance provide greater client value? | 459 |
The case of Shepherd India | 461 |
The role of other stakeholders | 469 |
Unleashing the catalytic role of the private sector with public subsidy | 476 |
Providing support through donor guarantees | 477 |
Getting to know the market | 481 |
Illustrations from India | 484 |
Informal insurance in South Africa | 490 |
Formalization of ALMAO | 492 |
Insurance cooperatives in Malawi | 493 |
Capital requirements in Peru | 495 |
Requirements for agents and brokers | 497 |
AIG Uganda | 498 |
Definition of microinsurance in India | 501 |
Roland Lindenthal and Rüdiger Krech | 508 |
The Insurance Ombudsman Sri Lanka | 512 |
Health service providers and mutual health organizations MHOs in Mali | 514 |
Stewardship in GuineaBissau | 516 |
Facilitating links to UNDP in India | 517 |
Subsidizing Yeshasvini Trust | 520 |
ΙΟΙ Africa Re | 522 |
Dror and Thomas Wiechers | 524 |
What do microinsurers get out of reinsurance? | 526 |
What part of this value proposition can insurers and reinsurers deliver? | 533 |
A short summary of the social reinsurance model | 538 |
Recommendations | 540 |
Partnership factors for an insurance or reinsurance company | 541 |
Actuarial reviews of microinsurance schemes | 549 |
Advantages and disadvantages of longterm onsite TA support | 550 |
Providing quality technical assistance | 556 |
The 7 Cs of technical assistance | 557 |
DID and CIF | 560 |
I | 564 |
Michael J McCord and Zahid Qureshi | 583 |
Continuing challenges that limit the expansion of microinsurance | 584 |
Management tools for microinsurance | 589 |
Process automation transforms insurance operations | 592 |
Technological advances in banking services for the poor | 593 |
Description of microinsurance providers | 604 |
About the authors | 620 |
645 | |
Other editions - View all
Protecting the Poor: A Microinsurance Compendium, Volume 2 International Labour Office Limited preview - 2006 |
Protecting the Poor: A Microinsurance Compendium, Volume 2 Craig Churchill,Michal Matul,International Labour Office No preview available - 2012 |
Common terms and phrases
actuarial adverse selection agents ance approach appropriate assets Bangladesh beneficiaries benefits borrowers CARD MBA cent Chapter claims process clients community-based cooperative costs cover coverage create credit unions death Delta distribution donors ensure example expenses FINCA Uganda funds funeral funeral insurance Grameen health insurance health microinsurance healthcare providers income India insurance company insurance products insurance scheme investment La Equidad loan protection long-term loss low-income market Malawi ment MHOS Microcare microcredit microfinance institutions microinsurance products microinsurance providers microinsurance schemes moral hazard mutual needs offer operations Opportunity International organizations partner-agent model policyholders poor potential premium collection premium payments pricing problem product design programme rates reduce reinsurance risk risk-management SACCO Sanasa savings and credit social protection Sri Lanka staff strategy target market Tata-AIG tion TUW SKOK underwriting VimoSEWA women Yeshasvini Zambia